Mytime Active is a social enterprise and charity providing leisure, golf and health services to communities across the UK. Having begun managing leisure services for Bromley Council in 2004, it expanded to work with local authorities and healthcare commissioners. Its health programmes include weight management, exercise referrals, smoking cessation and support for long-term conditions. The organisation reinvests its surplus into its services and communities, with a focus on reducing health inequalities and delivering measurable outcomes.

As Mytime Active grew, its paper records, spreadsheets and separate Access databases could no longer support the complexity of its services. Teams were delivering tailored programmes for multiple commissioners and thousands of clients, creating a need for consistent, accurate information across the organisation. The replacement had to simplify data collection, support individual client management and provide evidence of programme outcomes. It also needed to accommodate future services and different reporting requirements, with an ambitious three-month delivery deadline.

One Beyond worked with managers, administrators and frontline staff to understand their processes, using prototypes to validate and refine the proposed system. We developed a hosted .NET web application with Microsoft SQL Server, building flexibility into its database so users could create fields, forms and custom reports. The platform supported individual client records, session scheduling, standard correspondence and programme reporting. Automated reports and KPI dashboards gave managers clearer operational oversight, while our fully managed hosting service provided ongoing support. The completed system was delivered within three months and to budget.